- Thorncliffe Automotive Repair
![[ Shop Logo ]](/images/shops/9466/9466logo.jpg)
We are highly recommended by verified reviews
Thorncliffe Automotive Repair
403-274-1749
5515 4th Street NW
Calgary, AB T2K 1B1 51.1010926 -114.0715073
http://www.thorncliffeauto.com/
403-274-1749
5515 4th Street NW
Calgary, AB T2K 1B1 51.1010926 -114.0715073
http://www.thorncliffeauto.com/
average rating
147 reviews
147 reviews
[ Write a Review ]
|
|
| Review by ANONYMOUS: Service was done quickly and the staff was polite and friendly. |
| Shop Comment Thanks for the positive feedback as this is what we strive for. |
|
|
| Review by Judy Johnson: The work on my Toyota is always completed when they said it would be. I have been taking my vehicle to Thorncliffe Auto for over 9 years and have always been very happy with the service. |
| Shop Comment Thanks Judy for the positive feedback. We appreciate the business and it is a real pleasure to work on vehicles for clients such as yourself. |
|
|
| Review by ANONYMOUS: Friendly staff, greet me by name when I arrive |
| Shop Comment Thanks for taking the time to give us some positive feedback. Our clients are like family and we strive to know each one and their vehicles. |
|
|
| Review by ANONYMOUS: Service prompt, welcoming and professional staff. |
| Shop Comment Thanks so much for the positive feedback. |
|
|
| Review by Francis Cullum: service was excellent |
| Shop Comment Thanks Francis! We strive to exceed our client's expectations. |
|
|
| Review by ANONYMOUS: They do awesome work |
| Shop Comment Thanks so much!! With clients such as yourself it is a pleasure to service your vehicle. |
|
|
| Review by Verdene Keller: They were very efficient with their diagnostic and follow up with me. I then found them to be prompt with their service. The work was done well. |
| Shop Comment Thanks for the positive feedback. We strive to be efficient, perform quality work, and be very professional with our clients. Thanks! |
|
|
| Review by Judy Johnson: I am very confident they are servicing my vehicle properly. |
| Shop Comment Thanks for taking the time to let us know that. We really want to insure all our clients that their vehicles are in good hands. |
|
|
| Review by Travis Gaede: I have received very good customer service from Thorncliffe NAPA AutoPro. Their transparency and professionalism are appreciated! |
| Shop Comment Thanks for the review. We are transparent in any work we do and want to have the best customer service possible. |
|
|
| Review by Jackie Bourgaize: They are very organized. |
| Shop Comment Thanks Jackie! We strive to make it a stress free environment for the client. |
|
|
| Review by Connie Kozy: - I like the friendly, prompt service, the fact that the staff really listen and document my requests. - call me prior to beginning labour to update me with work they will be completing - let me know the repair cost after inspection - take time to explain the work they completed when I pick up my vehicle - this location is kept clean and tidy and seems to be well stocked. |
| Shop Comment Thanks Connie! That is our goal here at Thorncliffe and it is very rewarding to know that our clients are getting the service they deserve. |
|
|
| Review by Sheri McDougall: Brian allocates sufficient time to understand the customer's vehicle concerns, ensures appropriate diagnoses are completed, alerts customer to findings, and acquires authorization to complete repairs or provide scheduled services. Brian has more than proven the customer value for utilizing Thorncliffe Automotive - he identified a Tech Service Bulletin that the dealer had overlooked when vehicle had been under warranty. Brian has clearly demonstrated that his garage is interested is building and retaining customer loyalty. |
| Shop Comment Thanks so much for your kind words Sheri. At Thorncliffe Automotive it is our goal to go the extra mile for our clients. We enjoy helping our clients with all of their vehicle needs and maintaining safe dependable vehicles so clients have less stress. |
|
|
| Review by Lois Henderson: Great service! |
| Shop Comment We appreciate your kind words Lois. One of our key missions is to give great service. |
|
|
| Review by Janet Sondergaard: Great bunch of guys fast, honest and costs right up front |
| Shop Comment Thanks Janet for your kind words. This is what we strive for in our shop for every client. |
|
|
| Review by Stuart Day: The guys are great, we do a lot of driving at night in the winter, we don't need breakdowns. I'm glad the guys go over the truck and let me know what needs to be done!!!!! |
| Shop Comment Thanks Stuart! That is our goal here at Thorncliffe Auto. We want to reduce stress, save time and money, and reduce costly breakdowns for our clients. I really appreciate it when clients such as yourself recognize that! |
|
|
| Review by Judy Johnson: I get great service from Brian at Thorncliffe Auto. |
| Shop Comment Thanks Judy for your kind words. It is a pleasure to provide service to clients such as yourself. |
|
|
| Review by Connie Kozy: I was thoroughly impressed with the service I received at Autopro Thorncliffe Automotive Repair. I will definitely recommend this location to other potential customers and book future appointments based on the following: excellent service, efficiency, convenience to both home and work and cost of repair. Thanks for making my first experience satisfying and convenient! |
| Shop Comment Thanks Connie. We strive to go above and beyond expectations for our clients. Thanks for taking the time to let us know how we did and for giving us an opportunity to work on your vehicle. |
|
|
| Review by Suzanne Jacquest: These guys were amazing. I arrived with no notice with metal on metal sounding brakes that had happened very fast. They were polite, friendly and professional. He and I both thought something had failed, so we agreed to price the work after the inspection.. Even with no notice they drove me to work! They had originally said they could work on it in the afternoon, but were awesome enough to do a preliminary check right away. When they realized I had failed parts that needed to be ordered, they called me so fast... an hour after I'd left, explained what was wrong, told me it would take 24 hours to get the parts from Vancouver, but that they could get those and get it repaired by the next afternoon. This much notice gave me time to arrange rides for myself, they gave me a very fair estimate over the phone, especially considering the car was unsafe to drive and I couldn't take it elsewhere. They suggested I get new tires soon, as my tires are junky, and said there were no other obvious issues with the vehicle, all of which I agreed with. They said they would do a more thorough inspection when I next brought it in for an oil change, to make sure the vehicle is good overall. Great people... best place I could have landed in an emergency. |
| Shop Comment Thanks Suzanne. We know sometimes unexpected issues arise with vehicles and we are so glad we were able to help you. We have such a great team who really care about our clients and their vehicles. |
|
|
| Review by Bill Ouellet: Riley is the best, always takes care of my car and even complimented me on its usual clean car every visit. |
| Shop Comment Thanks Bill. We are fortunate to have Riley as part of our team. It is wonderful to be able to run a business with such great employees and clients. |
|
|
| Review by Veronique Mutschlechner: We have been customers of Thorncliffe Autorepair for many years now and are glad they are in our neighbourhood. We have a 1988 Jeep Cherokee Laredo! |
| Shop Comment Veronique, we appreciate having so many loyal clients such as yourself. We appreciate your business. |
